When I went just a few minutes without accessing the internet it would close down. The problem that I had was produced by Windows power management system. (I did make one hardware change by swapping out the HDD for an SSD)

My machine is also the HP Pavilion 17 G1337-CL, which has the Intel(R) Dual Band Wireless ac3165. This problem has been a nightmare and I wanted to share. I've found a solution and I signed up on these forums just to post it. Add the 'Click 'OK'' step.)Īlright, I've been all over the internet trying to fix this as I had the same experience. (Edits: Add product and OS info, correct a few grammatical mistakes. What would be my next steps to try and resolve this issue? What more information might you need from me? All other devices on the wireless router will continue to work fine when this computer does not. If I connect a wired connection to the laptop, I am able to connect to the internet again. It will often turn back on as soon as I turn it off, or not respond at all to my attempts. I've tried turning the wifi off and on, and that proves difficult.

But the restart issue seems to happen every time the wifi issue happens(assuming I do a restart). I've clocked it at 2 minutes before I did a manual power button restart on it. If I attempt a restart when this happens, the restart takes a very, very long time. The BIOS has been updated, the driver has been updated, Windows 10 has been updated, the wireless driver has been uninstalled and reinstalled. I have contacted HP support twice about this now, and their solution has not resolved the issue. It still shows connected to the router, but can't reach the internet. I will be connected to my wifi network, and then suddenly the internet will stop working. I haven't found a pattern to this either. But it has one major issue, that is unacceptable for a laptop computer. I recently purchased a Pavilion 17t at Costco.

Wifi windows 10 limited